How to build effective business relationships
The ability to competently build business relations with business partners, customers and competitors is one of the most important elements in an effort to organize a successful business and create…

Continue reading →

What should be the office?
Many companies pay a lot of attention to improving the working conditions of employees, which is reflected in the search for new design solutions for office decoration. But before you…

Continue reading →

Is it possible to avoid the pitfalls in the business?
Many successful entrepreneurs and businessmen will not deny that on the way to the top of their careers, they had to repeatedly face failures and start a lot from scratch…

Continue reading →

Listen to your customers

In case of possible failures in your business, you should not immediately climb on the wall. Just listen to the consumers, their opinion is your key to success.

At an early stage, small businesses are mostly naively fearless. For example, when launching a product, everyone knows that difficulties may arise, but not always everyone is ready for the scale of these difficulties. Take as an example a young high-tech enterprise launching a new product. It may encounter problems during the demonstration that no one expects. Failure of any function, failure of settings and the rest, with a probability of almost zero, occurs immediately after the launch of the product.

And it happens so because all the tests done did not prepare the goods for “real” users. The management of any company will be horrified in case of such an influx of trouble after the launch of the product. The main thing in the circumstances is not to try in haste to feather the problems, but to accept the existing shortcomings. Talk to your customers. Ask what defects they found. Think about how to improve the product.

When you take such a position, the mistakes and shortcomings of your product do not deter buyers, because they are ready for possible problems. Now consumers, like a team of experts. You openly and boldly stated the shortcomings of your product, and your buyer is your main assistant. Your client will be literally captured by the fact that they are no longer just consumers, they are now designers in some way. Listen to their opinion, because it is transformed, as it were, from meticulously picky to positive. Such feedback will not only return the course of production of your goods in the right direction, but also allow you to save on additional research.

Listen to the experience of your own customers. If you openly listen to the opinions and wishes of consumers, you will be able not only to create wonderful goods and services, but also to build long lasting good relationships that many companies are looking for.

When developing new products and services, you should certainly refer to your experience and intuition. But never miss the opportunity to learn the “live” opinion of the client, sharpen your ears. No one can know everything, but to listen to the wisdom of others is certain.

5 cheap ways to motivate employees
How do you inspire people to work without raising their salaries? It turns out that it is relatively simple, as soon as you understand how long the money works as…

...

3 Cyber Security Tips
Since most business owners use technologies such as cloud computing, mobile devices, and applications, the risk of hackers getting access to your tools and business data is incredibly great. And…

...

6 ways to facilitate export
Believe it or not, but just a few tips will save even a small organization from headaches due to paperwork and complicated tax laws. 1. Behind each project - its…

...

7 PR Tips
Many business owners seriously think that their competitors are more successful when it comes to a press release or placing an article in publications with the right purpose. This “good…

...